EI Selection: Locking Talent with High Potential

【Background】
    Emotional Intelligence (EI) is highly associated with outstanding performance in the workplace. In addition to these obvious competencies, fundamental EI competencies lie beneath great performance for nearly every job tackled by today’s working force. For a hiring manager or interviewer, including these competencies as part of the interview process begs consideration. Comprehensive EI competencies as part of the interview process gives hiring managers and interviewers access to new and critical information to predict a candidate’s effectiveness.
    【课程背景】
    情绪智力与杰出绩效高度相关，研究发现，高绩效背后，都有核心情商能力做支撑。故此，招聘经理、面试官，以及需要参与面试流程的其他人员，都应该把情商能力作为重要的考察维度。本课程通过定义、描述情商能力，帮助招聘经理和面试员建立全新的绩效预测标准。

【Benefits】
    1. Gives the hiring manager and interviewer a unique opportunity to determine how people accomplish, not just what they accomplish.
    2. Help hiring managers and interviewers lock the EI competencies contribute to success in the position they are hiring for.
    3. Gives hiring managers and interviewers a description of each of the EI competencies.
    4. Gives hiring managers and interviewers several interview questions that represent each relevant EI competency, and key points to consider when assessing the answers.
    【课程收益】
    1. 路径：帮助面试官理解如何达成工作成果，而不仅仅如何定义工作成果。
    2. 锁定：帮助面试官锁定对目标岗位工作成果有贡献的情商能力。
    3. 定义：帮助面试官准确定义每一项情商能力。
    4. 考察：针对每一项情商能力，给出了面试问题，以及每个问题的考察要点。

Chapter One: The 5 Areas of Emotional Intelligence and EI Job Competencies
    1. Mastery of Purpose and Vision
    2. Self-Awareness and Self-Control
    3. Empathy
    4. Social Expertness
    5. Personal Influence
    6. Work Relevant with EI Competencies
    7. Suitability Analysis of Target Position
    第一章 情商的五个领域以及情商能力
    1. 掌握目的及愿景
    2. 自我意识及自我控制
    3. 同理心
    4. 社交能力
    5. 个人影响力
    6. 与情商能力相关的工作
    7. 目标岗位的适应性分析

Chapter Two: Self-Awareness
    Competency 1: Impact on Others
    Competency 2: Emotional and Inner Awareness
    Competency 3: Accurate Assessment of Skills and Abilities
    第二章 自我意识
    情商能力1：对他的人影响
    情商能力2：情绪意识以及内在意识
    情商能力3：准确评估技能和能力

Chapter Three: Self-Control of Self-Management
    Competency 1: Emotional Expression
    Competency 2: Courage or Assertiveness
    Competency 3: Resilience
    Competency 4: Planning the Tone of Conversation
    第三章 自我控制与自我管理
    情商能力1：情绪表现
    情商能力2：勇气和果断
    情商能力3：恢复能力
    情商能力4：规划对话基调

Chapter Four: Empathy
    Competency 1: Respectful Listening
    Competency 2: Feeling the Impact on Others
    Competency 3: Service Orientation
    第四章 同理心
    情商能力1：沉浸式倾听
    情商能力2：感受对他人的影响
    情商能力3：服务导向

Chapter Five: Social Expertness
    Competency 1: Building Relationships
    Competency 2: Collaboration
    Competency 3: Conflict Resolution
    Competency 4: Organizational Savvy
    第五章 社交能力
    情商能力1：关系建立
    情商能力2：协作
    情商能力3：冲突处理
    情商能力4：组织意识

Chapter Six: Personal Influence——Influencing Self
    Competency 1: Self-Confidence
    Competency 2: Initiative and Accountability
    Competency 3: Goal Orientation
    Competency 4: Optimism
    Competency 5: Flexibility and Adaptability
    第六章 个人影响——自我影响
    情商能力1：自信
    情商能力2：主动性及责任心
    情商能力3：目标导向
    情商能力4：乐观
    情商能力5：开放性及适应性

Chapter Seven: Personal Influence——Influencing Others
    Competency 1: Leading Others
    Competency 2: Creating a Positive Work Climate
    Competency 3: Getting Results Through Others
    第七章 个人影响——影响他人
    情商能力1：领导他人
    情商能力2：工作氛围营造
    情商能力3：通过他人达成结果

Chapter Eight: Mastery of Purpose and Vision
    Competency 1: Understanding One’s Purpose and Values
    Competency 2: Taking Actions Toward One’s Purpose
    Competency 3: Authenticity
    第八章 掌握目标及愿景
    情商能力1：理解个人的目的与价值
    情商能力2：目标朝向的行动力
    情商能力3：真实

Chapter Nine: Common Errors in EI Selection
    All One-side: Too Good to Be True
    The “Just Like Me” Syndrome
    A Word About Instinct
    第九章 情商甄选中的常见问题
    单一方向
    套娃现象
    直觉还是流程